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BetOnline is a popular, full-service gambling site located at BetOnline.ag. They offer a comprehensive online casino, sportsbook, poker room, and racebook all under one roof. New players can claim a variety of bonuses based on how they want to gamble, including a 100% deposit match for the online casino or a 50% match for the sportsbook.
I really enjoyed the time I spent reviewing BetOnline, and would absolutely continue using their platform for gambling online. I was a bit disappointed at the 9.75% fee on credit card deposits, but you can easily avoid that by using cryptocurrency instead.
| Website: | BetOnline.ag |
|---|---|
| Online Since: | 2001 |
| Bonus: | 50% Up to $1,000 |
| License: | Panama |
|---|---|
| Software: | BetSoft |
| Location: | Costa Rica |
About BetOnline
BetOnline went live in 2001, and has remained one of the best gambling sites ever since. They are part of a larger organization that also hosts Sportsbetting.ag and Wild Casino. BetOnline is also one of the only online casinos that makes an effort to support charity, having donated $20,000 in 2009 to three charities picked by users on social media channels.
BetOnline holds an official license from the Panama Gaming Commission and secures their site with advanced the TLS-encryption protocol. They contract a number of software developers for their games, including BetSoft, Visionary iGaming, RTG, and Microgaming.
Their customer service is available 24/7, and you can easily get into contact with a representative in under a minute when you use the live chat feature.
First Impressions
Right out of the gate, I was drawn to BetOnline. Their black and red color scheme was serious, but intriguing at the same time. Their menu uses some nice icons, and I’ve never felt lost when moving about their site. The dynamic header banner was a bit much, with a lot of bonus/promotions featured above all else.
Customer Support
If you experience an issue with your account, making deposits/withdrawals, or gameplay, you can contact BetOnline’s customer support 24/7. There are four primary ways to utilize customer service at BetOnline. First, you should check their Help Center and FAQ pages to see if your question has been answered there.
While I was looking through the banking options, I had a few questions about fees for credit cards, and I was able to use the Help Center to find an article that explained in detail how credit card deposits work.
But if you can’t find the answer to your question in the FAQs, you can contact BetOnline in three ways:
- 24/7 Live Chat
- Email: cs[email protected], [email protected], [email protected]
- Phone: 1-888-426-3661
I recommend using the live chat feature for every kind of query. I started a live chat to ask a few general banking questions and only had to wait for about 30 seconds before I was connected with a representative. Even though my questions were simple, he took the time to answer all of them in a detailed message, which is exactly what I wanted to see.
Overall, BetOnline’s customer service is very quick and professional.
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Out of all the online casinos I’ve looked at (and trust me, it’s a lot), BetOnline has the most bonuses and promotions out of all of them. No matter if you’re a poker player, sports bettor, or just looking to spin a few slots, there’s a bonus available for you. I personally was impressed with the low wagering requirements on many of the promotions.
Take a look at some of BetOnline’s best promotions:
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As a new player, you are eligible to receive a 100% deposit match bonus on your first three deposits. To claim the bonus, you must use the code BETCASINO and make a deposit of at least $25. This bonus is subject to a 45x wagering requirement.
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Sportsbook users can receive a 50% deposit match up to $1,000 on their first transaction. To claim this bonus, use the code BET1000 and make a deposit of at least $55. Unfortunately, Skrill and Neteller aren’t qualifying banking methods. This bonus expires after 30 days and has a 10x rollover.
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Your first deposit with crypto qualifies for a 100% deposit match! You must make a minimum deposit of $20, and you can only claim up to $1,000 in bonus funds. Use the code CRYPTO100 to claim this bonus. This bonus expires after 30 days and has a 14x rollover.
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If you plan on exclusively using the BetOnline poker room, you should claim this 100% deposit bonus. Use code POKER1000 to get a 100% match up to $1,000. This bonus is unique because every time you earn $50 in rake, BetOnline will release another $5 of your bonus funds. This bonus is subject to a 10x rollover requirement.
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You can earn up to $250 on each sportsbook reload you make. Use the promo code LIFEBONUS to get a 25% boost. You must make a deposit of at least $100, and meet the 6x rollover requirement.
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When you reload your bankroll with cryptocurrency, make sure you claim the 30% match with the code CRYPTO30. You can receive up to $300 in bonus funds! Just make sure you make a deposit of $50 or more and obey the 7x rollover requirements.
These bonuses aren’t the only perks BetOnline has in store for you. They have dozens more on their promotions page. Here are a few you might want to check out:
- 10% Weekly Casino Rebate
- $50 Turbo Tuesday
- $25 Risk-Free Player Props Wager
- Bad Beat Jackpot
- 20% Esports Rebate
Game Selection
BetOnline has a very large selection of online casino games for every kind of gambler. They have slots, blackjack, poker, roulette, and video poker, in addition to many custom or specialty games.
BetOnline partners with many high-quality software providers, including BetSoft, Microgaming, RealTime Gaming, and DGS. These developers are at the top of their game, so you know that you’re in for a great gambling experience.
Slots Games
BetOnline has around 390 different slot games you can enjoy, ranging from classic fruit slots to progressive jackpot games with thousands of dollars in prizes. After playing around at BetOnline, I decided that these are some of my favorite games:
Primal Hunt
This neolithic slot game is anything but basic. With an RTP of 96.1%, 5 reels, and 80 betways, it’s a shame real cavemen can’t experience how cool it is.
Gemini Joker
This slot game took the classic fruit slot theme and made it better. In between wilds, scatter symbols, and bonuses, you’ll be on the edge of your seat for the next spin. The RTP is 95.61% and the game has 5 reels.
Lost Mystery Chests
There are a lot of Egyptian tomb-themed slots games, but this one does it best. With an RTP of 95.37%, great visual elements, 3 reels, and 10 betways, it’s simple and fun in the best kind of way.
Yak Yeti and Roll
This slot game is a bit different from others, with a unique abominable snowman theme. It has an RTP of 96.54%, 5 reels, and 20 betways.
Back to Venus
This sci-fi slot machine pairs up classic outer space shenanigans with sentients that look like they came from the Little Shop of Horrors. This game has a high RTP of 97%, with 5 reels and 20 betways.
Table Games
Not everyone is going to come to BetOnline for the slots games, which is why I took a look at their table games as well. I can honestly say I was impressed with their selection.
- 20 blackjack games
- 12 RNG poker games
- 11 roulette games
- 4 baccarat games
- 2 craps games
Plus, BetOnline has specialty titles like Andar Bahar, Three-Card Rummy, and Casino War. The nice thing about playing RNG table games at BetOnline is that you can choose your table limit. This feature is helpful, especially with blackjack games, which can easily become pretty expensive.
Live Casino
BetOnline’s live casino is split into two sections, black and red. There isn’t really a difference between the two lobbies aside from the fact that the black casino runs a bit slower. I’d personally only use the red live lobby, just because it has a cleaner interface and loads faster.
Regardless of whichever lobby you choose, you’ll be able to play blackjack, roulette, super 6, baccarat, and poker. Similar to the RNG table games, you’re able to select the table limit on the live dealer games. For blackjack, you can pick from 5-100, 25-500, and 250-5,000. I’m not a blackjack pro, so I only played low limit games, and it was still a lot of fun.
Poker
If you’re a poker fan, then you’ll probably love BetOnline’s poker room. You have the option to play in the browser or download their dedicated poker app to your computer. I didn’t download the app, but if you plan on playing poker a lot, then it’ll probably save you some hassle.
Unlike BetOnline’s other gaming areas, the poker room has much more information about how to play, features, and hand rankings. Playing at an online poker room can be intimidating, so BetOnline’s approach to educating and assisting players is a nice reprieve from the run-of-the-mill poker rooms.
Plus, BetOnline frequently has online poker tournaments that give you a chance at a large pot of prizes. As I’m writing this, there’s a Zombies Bounty Hunter Series tournament for Halloween, as well as a few other tournaments:
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I’m not a big sports guy, but I know a quality sportsbook when I see it. BetOnline’s sports betting platform is well-laid out and organized in such a way that you can easily find the sports, wager, and odds you’re looking for.
They support wagers for all kinds of sports, including football, soccer, basketball, baseball, rugby, as well as hockey, cricket, darts, motorsports, and entertainment events.
One of the best features of their sportsbook is the comprehensive prop builder tool.
Props are some of the most popular bets for almost every sport, so BetOnline made a special platform to help you pick out the most profitable prop bets, whether that’s a wager on your favorite player, or a basic “who scores first” bet.
The other thing I like about BetOnline’s sportsbook is the sheer volume of leagues they support. For example, just look at all the options under the basketball tab on their menu. There’s no way you’ll find a sportsbook with more games or leagues than Betonline.
Another top-tier feature of BetOnline’s sportsbook is their Odds Boosters. Every day, BetOnline will choose certain sports wagers and give them an extra odds boost to incentivize players. Here’s a look at some the daily boosters:
BetOnline Racebook
BetOnline’s racebook is a bit less refined than the sportsbook, but it’s still a high-quality option for your horse-betting needs.
On the left side, there’s a large menu that’s divided up by country and race type, for example, you can see all the American Thoroughbred races BetOnline has odds for. Plus, each event has a little timer next to it so you won’t miss betting on an anticipated race.
I also like how easy it is to place your wagers. As you can see from the first image of the betting lines, you can place your Straight, Exacta, or Trifecta bets in the same spot. They also have an easy tier system so you can organize which jockies you think will come in first place.
In addition, as part of the BetOnline horse-betting community, you’re eligible for a 9% bet rebate and a $25 risk-free bet. Just another reason to choose BetOnline for your betting needs.
The only thing I’d like to see BetOnline add to their platform is a section for betting on greyhound races Most people only think of horses when they hear “racebook” but dog-racing is also a popular sport.
Mobile Experience
BetOnline does not have a dedicated mobile app for their casino or sportsbook, unfortunately. However, you can download their poker app on iOS, Android, and Mac. While you’ll only be able to play poker on this app, it’s still a great option if you’re an avid poker player.
If you want to use BetOnline while on your phone or tablet, that good news is that you can. BetOnline’s website has been optimized for mobile, so all of their games and features work as smoothly as they do on desktop. I opened up BetOnline in Google Chrome on my Android device, and I had no problem loading games, accessing the cashier, or managing my account.
Payment Methods
Like its sister sites Wild Casino, SuperSlots, and Sportsbetting.ag, BetOnline has a fantastic array of banking options. No matter if you’re a cryptocurrency guru or an old school credit card user, there are options for you.
Deposit
Depositing at BetOnline is fairly straightforward. Their minimum and maximum deposit levels are all similar, and they allow more than 18 different cryptocurrencies.
The only downside about BetOnline is that for credit card, debit card, or gift card deposits, they charge a 9.75% processing fee. I personally think that fee is steep, considering other online casinos are able to process Visa, Mastercard, AMEX, and Discover for a much lower rate.
Withdrawal
At BetOnline, all withdrawal requests are processed Monday-Friday, 9am to 1pm EST, and you can expect to get your winnings 24-48hrs after your request has been processed.
In order to withdraw funds from a new account, you need to provide a valid photo ID and a utility bill or bank statement dated within the last 3 months that confirms your address.
There are a few more specific details about individual withdrawal methods, which you can read at BetOnline’s Withdrawal Rules page.
| Withdrawal Option | Min. Withdrawal | Max. Withdrawal |
|---|---|---|
| Bitcoin, Ethereum, USDT, USDCoin | $50 | $100,000 |
| Avalanche, Binace Coin, BitcoinCash, Dogecoin, Polygon, Ripple, Solana, Stellar, Tron | $20 | $100,000 |
| Cardano, Litecoin | $20 | $25,000 |
| Shiba Inu | $50 | $10,000 |
| Money Order | $500 | $9,000 |
| Bank Transfer | $500 | $25,000 |
| Check by Courier | $500 | $2,500 |
| Person 2 Person | $50 | $400 |
Safety and Security
BetOnline has a number of security protocols in place that make their online casino and sportsbook some of the safest places to gamble online.
- Player funds are stored in an insured escrow account
- Site is secured with TLS-encryption
- Officially licensed by the Panama Gaming Commission
- Option to enable Two-Factor Authentication for added account security
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Signing up at BetOnline is as simple as 1,2,3, but if you need any help, you can reference these easy steps:
Step 1: Click “Join” from the top right of BetOnline.ag’s website. Enter your personal information, including your first and last name, email, password, country, zip code, phone number, and date of birth.
Step 2: Once you enter this information, you’ll be taken to a deposit page. Here you can choose from all of BetOnline’s accepted payment methods as well as pick a bonus code to apply to your first deposit.
Step 3: However, before you can confirm your deposit, you’ll have to enter a bit more information. BetOnline will ask for your street address, city, state, and zip code. This is just for tax reporting purposes.
Step 4: After you’ve provided your personal details, you’ll be able to complete your transaction and start gambling! Always make sure you’ve read the terms and conditions of your bonus before you hop on the bandwagon. Not all promotions are suited for your needs!
Final Verdict
Overall, I think BetOnline is a reputable and safe place to gamble. They offer options for every kind of gambling, which makes it easy to enjoy your favorite activities in one place. I do wish they would revise the service fee on credit card deposits, and add greyhound racing to their racebook. But other than those two quirks, BetOnline is at the top of my list of recommended gambling sites.
BetOnline FAQ
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Yes, BetOnline has a good track record for paying out player winnings. In fact, they are one of the fastest-paying online casinos out there, with withdrawals processed between 24 and 48 hours.
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BetOnline holds an official license with the Panama Gaming Commission, which allows it to operate within the United States., with the exception of New Jersey.
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As it stands, you cannot access BetOnline if you live in Australia, France, Malta, Afghanistan, Central African Republic, Democratic Republic of the Congo, Eritrea, Guinea-Bissau, Iran, Iraq, Lebanon, Libya, Mali, North Korea, Panama, Somalia, South Sudan, Sudan, or Yemen.
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The online casino is based out of Panama City, Panama.
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In order to play at BetOnline, you have to be at least 18 years old. If you live in a country with stricter age restrictions, then you need to follow those as well. Twenty-one is another popular age limit that many countries have.
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Unfortunately, no, you cannot play free games at BetOnline. They used to allow you to demo-play any RNG game, but they’ve since changed their rules. You must be a member to play their games.
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Absolutely! Many years ago, BetOnline fell into hot water for less-than-ideal behavior towards some of its players. That’s no longer the case, though, and almost all reviews of this site are now fantastic. Many believe that the BetOnline betting app is one of the safest mobile gambling options available in the US.
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One of the main reasons why the mobile real money BetOnline sportsbook platform has grown so popular is because it offers so many different betting options. Members can find odds on major leagues like the NFL, NBA, and NHL. Smaller, niche odds are also available on sports such as MMA, cricket, and water polo.
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